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What are your hours? |
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MA store:
Monday through Saturday – 10am to 5pm
Sunday – 12pm to 5pm
(Extended hours in summer season)
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FL store:
Monday through Saturday – 10am to 5pm
Sunday – Closed
(Extended hours in winter season) |
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I'm interested in a certain item (i.e. rattan coffee table, iron floor lamp, round wooden mirror, etc.) that I don’t see on your showroom floor. Do you have access to this? |
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We have many sources that provide catalogs you may look through at the shop for that special something. Quite a few manufacturers also have websites for customers to view at home.
If we were to special order an item for you from a catalog, a non-refundable 50% deposit is required with the order and balance is due upon receipt. |
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I saw something at your shop last year. Can you still get it for me? |
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Almost all of our merchandise is reproductions. Unless the manufacturer has discontinued the item, we are able to order it for you. Again, a 50% deposit is required on special orders. |
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Do you offer interior decorating services? |
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Decorating services are available on a limited and exclusive basis. Please inquire. |
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Do you offer discounts to interior decorators? |
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We offer a discount to decorators that have a valid tax ID certificate and business card. Once you are registered with us, come in any time and give the salesperson your name before you purchase an item. |
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What forms of payment do you take? |
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We accept cash, personal checks with a valid ID, Master Card, Visa, and American Express. |
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Do you offer gift certificates? |
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Yes, choose any amount. The perfect gift idea when you can't decide |
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What is your return policy? |
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A store merchandise credit is gladly given when item(s) are returned within 3 weeks of purchase and accompanied by a receipt. Item(s) must be returned in the same condition as when they left the store.
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What if you’re not sure the item will work in your home? |
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You may take anything home on "approval". All we do is take an imprint of your credit card with signature or hold onto your check/cash, and let you take the item(s) home to try for up to 24 hours. If we do not hear from you by the end of the next business day, we’ll assume you're keeping the item(s) and process the sale. If it does not work out for you, return it to us the next day (in the same condition it was taken) at no expense to you. If we feel the piece has been damaged in any was while in your possession, you are responsible for the full amount. |
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Can you deliver? |
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Absolutely! Charges vary, so please call for details. |
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What if we want to try something on approval that we would need delivered? |
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We can deliver larger item(s) on approval if you are able to make a decision upon delivery. If returned, a re-stocking fee will apply. |
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Do you ship? |
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Yes! We use UPS Ground, which arrives in 5-7 business days. Two day or next day air are also available upon request. For larger pieces or international shipping, please call us for a quote. If shipped outside MA or FL, no state sales tax is charged. |
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